I called to book a few times they always say no availability so my husband called for a appointment right after me and they said he could come in now I don’t think it’s a race issue it’s a gender issue seems like some weird situation in there better Business bureau phone call should be made 1. Go to the official BBB complaint page: Better Business Bureau Complaint Page 2. Type in the business name and location. 3. Choose the business from the list. 4. Explain: * What happened * Dates involved * Any money paid or owed * What resolution you want (refund, response, cancellation, etc.) 5. Upload proof if you have it: * Receipts * Screenshots * Emails/texts * Contracts/photos 6. Submit the complaint. The BBB usually sends the complaint to the business and asks them to respond within a certain time frame. You can track updates through your email.